Commercial and specialty insurance
Independent agencies, MGAs and wholesale brokers with 5 to 50 producers. Right now the AI answer for most commercial coverage questions points at aggregators and carriers.
A commercial buyer researching a vendor now asks an assistant first. They describe their situation in a sentence, get three or four named firms back, and start their shortlist there. By the time anyone contacts you, the comparison has already happened somewhere you cannot see.
That is a different problem from ranking. A search result gives the buyer ten options and lets them choose. An assistant gives them three and explains why. If you are not one of the three, there is no page two to be on.
The mechanics are not mysterious. An assistant assembles an answer from sources it retrieves, and most of those sources are not your website. They are directories, association listings, review platforms, trade press, forums and comparison pages. Your site tells the model who you are. Everyone else’s content decides whether you get named.
You cannot sell to a buyer who never reached your website.
Most of this industry uses these four words interchangeably. They are four different places, run by different systems, and they respond to different work.
| Layer | The surface | What actually moves it |
|---|---|---|
| AI SEO | Google AI Overviews and AI Mode | Passage-level clarity, entity definition, content Google can extract and attribute |
| GEO | ChatGPT, Perplexity, Gemini, Claude, Copilot | What third-party sources say about you, and whether your entity is unambiguous |
| SEO | Google search results | Technical health, page structure, topical depth, links |
| Local SEO | Google Maps, the local pack, Bing Places, Business Profile, reviews, listings | Profile completeness, categories, review velocity, listing consistency |
All four are in every retainer. We do not sell them separately, because the last two do not work without the first two. Tiers differ by scope: locations covered, prompts tracked, assets produced.
Firms doing $3M to $50M in revenue, with 20 to 200 staff, selling a considered purchase to another business. We are US-first, with Australian clients served in USD.
Independent agencies, MGAs and wholesale brokers with 5 to 50 producers. Right now the AI answer for most commercial coverage questions points at aggregators and carriers.
CPA and tax advisory firms, corporate law boutiques, management advisory practices.
MSPs, MSSPs, cybersecurity consultancies and cloud partners.
One retainer, one team, a fixed rhythm.
A crawl of your site, your Search Console and Business Profile data, your listing and review footprint, and a prompt set built from the questions your buyers actually ask. We run that set across ChatGPT, Perplexity, Gemini, Copilot and Google AI Mode and record what came back, with dates.
Assistants need to be certain who you are before they will recommend you. One consistent description of your firm across your site, your schema, your Business Profile, your listings, your association entries and your team profiles. Where those disagree, we fix the disagreement.
Getting named in an AI answer usually depends on sources you do not own, so the work moves off your site: association profiles, industry directories, review platforms, trade publications, expert commentary under the names of your actual people, and comparison content a model can retrieve and attribute.
The prompt set runs again on a fixed schedule. You see the same prompts, the same platforms, a new date, and what changed.
We do not control ChatGPT, Google or Perplexity, and we will not tell you when you will appear in them. What we commit to is the work, the measurement, and the dated record of both.
Nobody in this category has a long results record in insurance or professional services, including us. The category is roughly two years old. Rather than fill that gap with numbers, here is the evidence that does exist.
An AI answer is not a ranking. Ask the same question twice and you can get two answers. So we never tell a client they are invisible in AI search. We tell them what we saw, on which platform, from which prompts, on which date, and we run the same set again on a schedule so the comparison means something.
Every number we put in front of a client carries the platform, the prompt set and the date it was observed.
How we handle evidenceIt is a small version of the first two weeks of the engagement. We build a prompt set from your buyers’ questions, run a sample of it across the assistants, crawl your site for the technical and entity signals that feed those answers, and send you the result.
A sample of prompts is a sample. Different prompts, a different day, or a different account can produce a different answer.
The snapshot tells you what we observed on one date. It does not tell you your permanent position, and any agency that says otherwise is guessing.
Than bill you for six months of the wrong thing.
No, and no one can. We do not own or control these systems, their retrieval changes without notice, and the same prompt can return different answers on different days. What we commit to is the work, a measurement instrument you can inspect, and a dated record of what changed.
Classic SEO targets Google’s blue links. That work still matters, and it is inside our retainer, because assistants retrieve from sources that rank. What is new is the entity work and the off-site evidence layer that decides whether a model names you when it assembles an answer. Most SEO retainers do none of that, and most do not measure any AI surface at all.
Usually yes, with one limit we state up front. In the B2B areas closest to most of our buyers, managed IT and cloud, cybersecurity, and B2B SaaS in part, every engagement was delivered white-label under signed NDAs. We can walk you through the scope, the method and what we changed, but we cannot name the client or arrange a reference call on that work. Where we have not worked in your exact vertical we say so, rather than stretching an adjacent case to fit, because the standards vocabulary and the buying committee change between verticals and a case that does not transfer is worse than no case. Either way you get a snapshot of your own situation, with your prompts and your competitors, before you pay anything.
The technical and entity work shows up in weeks. The off-site evidence layer, which is the part that drives assistant citations, is slower, and we ask for three months before you judge it. Anyone quoting you a date for an AI citation is making it up.
No, we write it. We do need access to your people for roughly an hour a month, because the material that gets retrieved and cited is specific, and specific means it came from someone who does the work. Generic content written without you will not be retrieved.
Access to Google Search Console, Google Analytics, your Google Business Profile, and the ability to publish changes to your website. Plus one person who can make decisions and one hour a month from your subject-matter people.
We will run a sample of your buyers’ prompts, crawl your site, and send you what we found with the date on it. If the answer is that you are already well positioned, we will tell you that too.